Gtr35 Privacy Policy — User Information Protection
This Privacy Policy explains how gtr35 collects, uses, stores, and protects your personal information when you use our platform in Malaysia. We are committed to ensuring that every user's privacy is respected and safeguarded at all times.
Last updated: 2026. Applicable to all gtr35 platform users in Malaysia.
Information We Collect
When you register or use the gtr35 platform, we collect several categories of information to ensure the platform operates safely and efficiently. This information is collected directly from you or automatically as you use our services.
Account Information
This includes your full name, email address, phone number, date of birth, and login credentials provided during registration. This information is required to verify your identity and allows us to manage your account securely.
Payment Information
We collect information related to financial transactions in MYR (RM), including the account holder's name, bank account number registered for withdrawals, and records of deposits and withdrawals. We do not store your full credit or debit card number — payment processing is handled by certified payment service providers.
Device & Browser Information
We automatically log your IP address, device type, operating system, browser type, screen resolution, and access time. This data is used to detect suspicious activity, optimise platform performance, and resolve technical issues.
Platform Usage Data
We log in-platform activity such as bets placed, game categories accessed, session duration, and interactions with platform features. This data helps us understand usage patterns and continuously improve the overall user experience.
Purpose of Data Use
Gtr35 uses collected information solely for legitimate purposes necessary to operate the platform. We do not sell or rent your personal data to any third party for marketing purposes.
- Verifying user identity and protecting accounts from unauthorised access.
- Processing deposits and withdrawals in Malaysian Ringgit (RM) securely and accurately.
- Providing effective customer support whenever you reach out to our team.
- Sending important account-related notifications, including transaction confirmations and security alerts.
- Detecting and preventing fraud, money laundering, and platform abuse.
- Meeting legal and regulatory compliance requirements applicable in Malaysia.
- Continuously improving platform features, navigation experience, and technical performance.
We will not use your information for any other purpose without your prior consent, unless required by law.
Cookies & Session Tracking
The gtr35 platform uses cookies and similar tracking technologies to enhance website functionality and security. Cookies are small text files stored in your browser that help us identify your login session and remember certain preferences.
Types of Cookies Used
- Session Cookie: Keeps you logged in during an active session and ensures smooth navigation between pages.
- Functional Cookies: Saving your preferred language and display settings for a more comfortable experience.
- Security Cookies: Detects unusual usage patterns and protects your account from suspicious login attempts.
- Analytical Cookies: Collecting anonymised statistical data on how users interact with the platform for internal improvement purposes.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the login functionality and your overall experience on the gtr35 platform.
Data Storage, Security & Sharing
How Data Is Stored & Protected
All gtr35 user data is stored on servers protected with industry-standard encryption. Access to the user database is restricted to authorised personnel only and subject to strict security controls. We use SSL encryption for all communications between your device and our servers.
We retain user data for as long as your account is active or as long as necessary to meet legal requirements. Following account closure, personal data will be deleted or anonymised within the timeframe set by applicable regulations, unless a legal obligation requires us to retain it for longer.
Third-Party Sharing
Gtr35 does not share your personal information with third parties for commercial purposes. However, we may share necessary data with legitimate payment service providers to process your MYR transactions, or with the relevant authorities in Malaysia when required by law or court order. All third parties we work with are bound by strict confidentiality obligations.
User Rights, Policy Amendments & Contact Us
Right to Access, Rectification & Erasure
As a registered gtr35 user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or out of date, you may request an update through your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your account and personal data, subject to any legal requirements that prevent immediate deletion in certain cases.
- Right to Object: You have the right to object to the use of your data for certain purposes that are not legally required.
Privacy Policy Amendments
Gtr35 reserves the right to amend this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform following any amendments constitutes acceptance of the updated terms. We encourage you to review this page periodically.
How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or gtr35's handling of your personal data, please contact our support team at [email protected]. You may also visit our FAQ us for answers to common questions about privacy and account security.
Your Privacy Is Our Priority
Gtr35 is committed to protecting every user's personal data. When you're ready, register an account or log in to enjoy our platform with complete peace of mind.